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Terms of Use

The terms on which you may use this website, and the framework that applies to our client engagements.

Effective: 26 August 2026 Version: 1.0 Applies to: renusoftllp.com and Renusoft's client services

Using Solace Health? The product has its own terms, covering subscription, clinical responsibility and data ownership, at solacehealth.in/terms. This page does not govern your use of Solace.

1. Agreeing to these terms

This website is operated by Renusoft LLP (LLPIN ADB-0132), registered office Behind Awadh Apartment, B. H. Colony, Kankarbagh, Sampatchak, Patna – 800026, Bihar, India. By using the site you accept these terms. If you do not accept them, please do not use the site.

2. Using this website

You may read, print and share this site for your own information. You may not:

  • use it for any unlawful purpose, or to harass or defraud anyone;
  • attempt to gain unauthorised access to it, or probe or test its security without our prior written permission;
  • introduce malicious code, or use automated means that place an unreasonable load on it;
  • scrape or copy its content in bulk for republication.

We may change, suspend or withdraw the site or any part of it at any time. We do not guarantee it will always be available or free of errors.

3. Our content

All content on this site — text, design, code, logos, the Renusoft name and the Solace Health name and mark — belongs to Renusoft LLP or its licensors and is protected by Indian and international intellectual property law. You may not use our name, logos or brand without our written permission.

Descriptions of our services, capabilities and products are for information. They are not an offer, a warranty, or a commitment to deliver a particular result. Anything we commit to is in a signed proposal or contract.

4. Enquiries and proposals

Sending us an enquiry does not create a contract. A contract arises only when we and you sign a proposal, statement of work or engagement letter.

Please do not send us confidential or sensitive information through the enquiry form. If you need to share something confidential before we have a contract, ask us for a non-disclosure agreement first — we are happy to sign one.

5. Client engagements

Work we do for clients is governed by the signed proposal, statement of work or engagement letter for that project, which sets out scope, deliverables, timelines, fees and acceptance. Where that document conflicts with this page, that document prevails.

Unless a signed document says otherwise:

  • fees are quoted in Indian Rupees and exclude GST, which is charged in addition at the applicable rate;
  • invoices are payable within the period stated on them;
  • estimates of time are estimates, not fixed commitments, and a change in scope changes the estimate;
  • each party keeps the other's confidential information confidential, both during the engagement and afterwards.

6. Who owns what we build

Unless a signed document says otherwise, and once the client has paid in full for it:

  • The client owns the deliverable — the software, designs and documentation built specifically for that engagement.
  • Renusoft keeps its pre-existing material — the tools, libraries, frameworks and general know-how we brought to the project, and anything we developed independently of it. Where a deliverable includes such material, the client gets a perpetual, non-exclusive licence to use it as part of that deliverable.
  • Third-party and open-source components remain subject to their own licences, which we will identify.

We may describe the general nature of work done for a client as a reference, but we will not name a client or publish their materials without their permission.

7. Liability

Nothing here excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, or for fraud.

Subject to that:

  • this website is provided “as is”, and we are not liable for any loss arising from reliance on information published on it;
  • neither party is liable for indirect or consequential loss, or for loss of profits, revenue, goodwill or anticipated savings;
  • for a client engagement, our total aggregate liability is limited to the fees paid to us under that engagement in the twelve months preceding the event giving rise to the claim.

Where we link to a site we do not operate, we are not responsible for its content or its privacy practices. A link is not an endorsement.

9. Governing law

These terms are governed by the laws of India. The parties will first try in good faith to resolve any dispute by discussion. Failing that, the courts at Patna, Bihar have exclusive jurisdiction.

10. Contact

Questions about these terms go to info@renusoftllp.com or +91 93111 40410. We may update this page; the effective date at the top shows when it last changed.

See also our Privacy Policy.